Creditsafe ID complies with all standard ‘Know Your Customer’ practices. These can be used by almost any company for general due diligence when verifying new customers, suppliers, employees etc. 

Creditsafe ID enables users to reinforce checks by verifying a Driver’s License, Passport or both.


  • Electoral Roll (edited)
  • Postcode Address File (Royal Mail)
  • Consent databases
  • Telephone Directory (BT)
  • Mortality Registers
  • P.E.P. Database*
  • Multiple Sanction Databases*
  • Birth Index Register
  • Age Range

*Dataset only available with ID+ product. If you require this product please contact your account manager

Please note all users must be DPR Registered

Creditsafe ID can be found within the People search section of the website.

Submission Form:

In order to carry out any ID search please enter at least an individual’s:

  • Forename
  • Surname
  • D.O.B.
  • Gender
  • Address

Also included are datasets that allow you to enter a landline telephone number and up-to three previous addresses.

Once all available information has been entered press the ‘Validate’ button and the system will begin the search.

Prior to this, you can enter a customer reference or something similar in the reference box above (this will show against the record in the ‘History’ section), alternatively to start your search over simply hit the ‘Clear’ button

Results Form:

The standard Results page will be displayed as below and will reflect how much information is available on the subject. The left-hand box shows the entered information along with the search result which will be either a ‘PASS’ or a ‘REFER’.

You may encounter a message like:

Birth Index:
Verifies birth certificate date for England & Wales for people born between 1984 & 2003. It is a valuable check to confirm age, particularly for younger age groups who many not otherwise have a strong footprint on society

Age Range:
This item check takes the date of birth submitted and converts it into an age as of the date of the authentication, resulting in a banding being provided.

If a ‘REFER’ is returned the system will request that you use additional documentation to support the check.Please use one or both of the following documentation:

Driving License:

National Insurance Number*:

*Note this validation check does not impact the scoring.

European ID Card:


MPAN Number*:

*MPAN Number only available with ID+ product. If you require this product please contact your account manager

Once the necessary details have been entered (correctly) simply hitting the ‘Re-Validate’ button will re-run the search and return a:

IMPORTANT –‘Re-Validation’ can only occur once so it is essential the information entered at this point is correct.

Results Summary and Matches:

The below information provides a visual representation of the matches returned and can be found on the right hand side of the ‘Results’ page..

You can expand each of the available datasets by clicking the [+icon] icon to give a detailed breakdown of the match level.


On both the Submission Form and Results Page is a ‘History’ button, this takes you to a page where you can search all previous reports, print results in CSV format , edit reference and ‘Re-Validate’ those less than 90 days old.