Should the following messaging ever be returned by Creditsafe Connect then it is indicating that the Authorization "token" which is being sent within the HTTP Header of the request is formatted incorrectly:

    "error": "Policy 360953: The Authorization header has invalid format"

In order to resolve this issue please review the HTTP Header of the request and ensure that it's configured as follows:

Authorization: {token}
Content-Type: application/json

Should more information be required with regards to Creditsafe Connect's Authorization "token" then please refer to the following web link:


Should you continue to experience issues then please submit a ticket.