Creditsafe UK

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  1. Creditsafe UK
  2. Solution home
  3. My Account

My Account

Having trouble logging in? Forgotten your password? You will find everything relating to your account and the answers to basic queries.

My Account Details

  • My Profile Details
  • How do I add a user to my Creditsafe account?
  • Data Subject Request (GDPR)
  • Subject Access Request (SAR)
  • How important is it to read the terms and conditions before agreeing my contract?
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Logging In

  • How to set up your Creditsafe user account
  • How to log in to your account
  • I have forgotten my Username or Password
  • How long will I stay logged into the Creditsafe Platform?
  • What is Multi-factor Authentication(MFA)?
View all (6)

My Subscription

  • How do I add a product to my account?
  • When is my renewal date?
  • How much does a Creditsafe subscription cost?

Contact

  • How can I contact you?
  • How do I make a complaint?
  • How do I cancel and reschedule an appointment with one of your Creditsafe Representatives?

Payment Methods

  • Where to send a remittance
  • Request a copy of your invoice
  • How to update my invoice details
  • How to update payment terms

Termination of my Account

  • Termination of Account
  • Is there a cooling off period ?

Customer Self Service

  • What is Customer Self Service?
  • How do I access Customer Self Service?
  • What user details can I edit in Customer Self Service?
  • What User Permissions can be assigned in Customer Self Service?
  • How do I create a new user using Customer Self Service?
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My Account
  • My Account Details
  • Logging In
  • Contact
Billing
  • Renewing My Account
  • Cancelling My Account
  • Invoice
Credit & Risk
  • Credit Reports
  • Monitoring
  • Collections
Compliance
  • Anti-Money Laundering
  • KYC & ID Checks
Sales & Marketing
  • Data Cleansing & Enchancement
  • Prospecting