Sometimes you may have queries or issues with the Creditsafe Salesforce Business Intelligence Plus application you have installed in your salesforce org. In order to assist you with the issue, Creditsafe Support may ask you to Grant Login Access in order to assist you with a question, issue, or request. You can grant account login access to the Creditsafe support team for a specific time period by an administrator. 

Grant login access can be set for the following time periods:

  • 1 day
  • 3 days
  • 1 week
  • 1 month

Once you have granted access, Creditsafe Support can access your Org to help you resolve problems.