It is important that we hold your correct details for several reasons.

Firstly, it is a requirement of the UK’s data protection laws that any information we hold is as accurate as possible. Most Creditsafe users stay with Creditsafe for many years, and it is not uncommon for someone to change their name because they have gotten married or number of other reasons. We felt it was important that we have your details correct.

We have also noticed that some user accounts are passed on to new individuals when a colleague leaves. In these circumstances we hold the incorrect names for the current user, which it is important to change.