We will be holding webinars prior to you being migrated to KYC Protect. These webinars will be:
- 7th August 2025 - Test migration customers - UK only
- September 3rd - All Customers. This session will be recorded and available on demand.
- 11th September - UK only classroom event
Throughout September, there will be drop-in sessions available for UK customers. If you are not a UK customer, but would like additional support, please contact your local support.
You should have an invitation to one of the webinars, however, if you have not received an invitation then please contact your Account Manager. Within KYC Protect there is a user guide that can help you to navigate the product. You can also reach out to your local support team for additional guidance.
Please note: After the migration, you will only be able to query historical Compliance Search data for monitoring record matches on individuals and businesses. Historical data related to the original searches themselves will no longer be accessible.