For guidance on how to create a Compliance Profile from an Account in Salesforce, please view this interactive demonstration. You can also follow the below steps:
Searching for your business:
1. In the Salesforce Dashboard, click the Search tab
2. Select the country you want to search in
3. Click your selected country
4. Enter your search criteria (for example, business name, address, or phone number)
5. Click Search
6. From the search results, click the business you want to work with
7. You will be taken to the Business Report
Link to a Salesforce Account:
Please note: These steps are only necessary if the account is not already linked. If the account is linked, you can go straight to the steps in the "Create a Profile" section.
8. If the business is not already linked to a Salesforce account, click Link to Existing Account in the right corner of the screen
9. In the pop up, search for the correct Salesforce account
10. Select the account from the options
11. Click Link
12. The account will now be linked. You will see a success message confirming this
Create a Profile:
13. From the Business Report, click Manage KYC Profiles on the top right of the account
14. Select Create New Profile
15. Enter a Profile Name
16. Click Create Profile
17. Go back to Manage KYC Profiles and select View Existing Profiles
18. Click on the profile you just created
19. You will be taken to the Profile page
The profile has now been created. As this has been created from a Salesforce account, no screening/monitoring has taken place. Below are optional steps to screen and monitor Key Parties.
Screening a Key Party:
1. In the Profile, click on the AML Screen button in the top right corner
2. You will get a pop-up box to select the Key Parties you would like to screen
3. If you have already screened this profile, you can use the toggle at the top of the box to overwrite existing searches
4. Once you have selected the Key Parties, click the blue Next button
5. On the next page, configure your screening parameters. If you have already configured your parameters in your settings, then these will already be pre-populated for you. You can edit these settings if you need to
6. Once you have set your screening parameters, click the blue Confirm button
7. The screening process will now begin. Your profile page will show that these are processing. Depending on the number of Key Parties being screened, this may take a few minutes
8. Refresh the page until the results are ready
9. If any Key Parties need reviewing, this will show up in the profile. They will have a note on their card saying "Action Required"
10. Click on View on the Key Party you would like to review
11. A pop-up box will appear. The top box will show you the screening parameters
12. The list of potential matches will show below
13. Use the tick or cross function to confirm the matches, or to identify them as false positives
14. Once you have confirmed your true matches and false positives, when you click into the relevant tabs, the results will be immediately updated
15. If you would like to Monitor this Key Party, please follow the steps in the below "Monitoring a Key Party" section
16. If you have finished screening the Key Party, and you don't want to Monitor them, you can close the window
17. The Key Party card will show as "Reviewed" and the true matches and false positives will be shown in the card
AML Monitoring a Key Party:
Please note: if you already have a Key Party open, you can skip steps 1 & 2.
1. In the Profile, click the View button on the Key Party you would like to Monitor
2. Click the Manage AML Monitoring button to begin configuring AML Monitoring
3. Toggle to Enable/Disable AML Monitoring
4. Use the second toggle to turn on email alerts if you want to receive these
5. Select email recipients or scroll to the bottom of the list to add new recipients
6. Click Save, then close the window.
7. You will now see the Key Party marked as Monitored