The Uploads feature streamlines bulk actions by allowing users to upload CSV files for large-scale profile creation, AML screenings, and deletions. Batch uploads improve efficiency, saving time and maintaining data accuracy with built-in validation checks. This section also tracks upload statuses and provides downloadable error logs, enabling compliance teams to manage high volumes of data while ensuring consistency across the system.


You can perform the following actions via the batch upload function:

  • Create new profiles, including key parties and UBOs.
  • Create new key parties (director/shareholder) and add to existing profiles
  • Create new UBOs and add to existing profiles
  • Create new AML screening searches, link to a profile and add to AML Monitoring
  • Delete existing profiles and all its associated key parties, UBOs, searches and alerts


Please view this interactive demonstration for more guidance on batch uploading. You can also follow the steps below: 


  1. In the Salesforce Dashboard, click on the Compliance tab 
  2. Once you have got to the Compliance area, click on the Uploads tab 
  3. In the Uploads area, you can download the template by clicking Download Template on the right of the screen 
  4. Populate your template 
  5. When you have a template ready for upload, click on Upload Files on the left of the screen 
  6. Select your file, then click Upload
  7. The upload can have one of the following statuses:
    1.  Submitted
      1. This status shows immediately after uploading the file to the system.
    2. Validating
      • This status shows when the file is being validated for syntactical or conditional errors.
    3. Validated
      • This is a file that has passed through all validation checks.
    4. Queued
      • This file is queued to be picked up for processing in the background.
    5. In Progress
      • The actions specified in the file are in progress.
    6. Completed
      • This is a completed upload and all records in the file have been successfully processed.
    7. Partially Completed
      • This status shows when the file has successfully passed all validation checks, but some background processes have failed due to changes made simultaneously, e.g., You are adding key parties to a profile via batch uploads but have deleted the target profile from the application while the file is still being processed.
      • Next to the status is a download icon; selecting this will download your uploaded file with an error column appended detailing which rows have errors and the reason.
      • An email notification will be sent to the person uploading the file, when the status is ‘Partially Completed’.
    8. Rejected
      • This status shows when there are validation errors in the uploaded file.
      • If one or more rows are invalid, the whole file is rejected and not processed.
      • Next to the ‘Rejected’ status is a download icon; selecting this will download your uploaded file with an error column appended detailing which rows have errors and the reason

    9. Failed

      • This status shows when the process fails due to transient issues.
      • Next to the 'Failed’ status is a download icon; selecting this will download your uploaded file.
    10. Insufficient Credits
      • This status shows if you have insufficient credits to process the actions in the file, such as screening.
      • Please speak to your account manager to arrange for additional credits.
      • Once you have sufficient credit, select the ‘Retry’ option and the existing file will be processed.