Salesforce's Compliance audit feature gives you a full, time‑stamped log of every action taken on a profile or across the entire account, providing complete transparency and compliance oversight. There are two areas of auditing within Compliance in Salesforce. These are "Creditsafe Audits" and "Salesforce Audits". Creditsafe Audits will list every action that has been generated from the API, regardless of user. Within Salesforce Audits, you can view the audit details of Salesforce users. 


To access audit information in Salesforce, please follow this interactive demonstration.


You can also follow the below steps for accessing the audit details: 


  1. In the Salesforce dashboard, click on the Compliance tab 
  2. In the Compliance area, click on the Audits tab 
  3. Click on the Creditsafe Audits or Salesforce Audits tab
  4. Configure the start and end dates
  5. Configure your parameters for your audit. In Compliance Audits you can add the Category, Subcategory and Action. In Salesforce Audits you can select a Salesforce User
  6. Click the Search button at the bottom of the screen 
  7. The audit results will load below this 
  8. You can scroll to the bottom of the results and click the Load More button to see more audit details