When a Salesforce Data Cleaning job fails, users are automatically notified by email. The level of detail included in the notification depends on the type of error encountered. There are two key reasons that jobs fail. They are:
- Insufficient Credits: If you have insufficient credits, this will be addressed in the email. This can be resolved by purchasing additional credits.
- API Timeout Errors: In some cases, jobs may fail due to API timeout errors. These errors are also included in the notification email.
Please contact your Creditsafe local support to get these queries resolved.