For guidance on how to update email preferences in KYC Protect, please view this interactive demonstration. You can also follow the below steps: 

1. In the left menu of the Creditsafe home page, click on KYC Protect 
2. Click on Settings 
3. In the Preferences area, click on the Email Configurations tab 
4. In the top right corner of the Email Configurations area, you will see which team you are changing the email preferences for. You can have different preferences for different teams. For more guidance on switching the team, please view this article
5. The email preferences will only apply to you, and not to other people in your Team or organisation