Within Salesforce, there are two methods to add records to Monitoring. This can be done by bulk, or on an individual basis from a Salesforce record. For more guidance on this, please view this interactive demonstration, or follow the below steps.
Please note: Accounts need to be matched to be added to Monitoring
Adding Multiple Records to a Portfolio:
- Navigate to the Accounts tab at the top of the screen
- Search for the required Salesforce Accounts or use a pre-defined list of Accounts (e.g. Recently Viewed)
- Select the accounts to add, you can multi-select Accounts to add several companies to the Portfolio
- Click the Add Accounts to Portfolio button on the top right of the screen
- Select the Portfolio you want to add from the drop-down list
- Confirm the notification email address
- Click the Submit button
- The import process will now begin. This can take a few minutes to complete
- Return to the Monitoring area and select the Portfolio from the drop-down list on the right of the screen
- Open the Companies tab within the Portfolio
- The Companies should now be visible in the Portfolio
Monitoring Accounts from a Salesforce Record:
- Open the Accounts tab in Salesforce
- Search for the Account you would like to Monitor
- From the account record, click Add Account to Portfolio on the top right of the screen
- Select the portfolio to which the account should be added from the drop-down list
- Click Submit
- Return to Monitoring and open the Portfolio from the drop-down list
- Click on the Companies tab
- The Account should now be visible in the Portfolio