For more guidance on how to change decision outcomes in Check & Decide, please view this interactive demonstration.  

You can also follow the below steps to update a decision outcome:

*Please note, you will need the correct permissions to do this  

1. Navigate to Check & Decide and click on Decision History
2. Click on the View and Update edit pencil
3. This will open the referred decision
4. You can add notes to the decision by adding text to the Notes box and click "Add Note"
5. These notes will show in the Decision Updates section 
6. You can add notes to support in the approval or rejection of a decision
7. Click on Approve or Reject to update the decision, then confirm the action
8. The Decision has now been updated. You can now review the decision report again, or go back to the decision history.
9. Within the decision history, you will see the updated approval status
10. The decisions will show as "Manually Approved" or "Manually Rejected" in the approval status and within the decision