For more guidance on how to customize the wording of outcomes in Check & Decide, please view this interactive demonstration.


You can also follow the below steps to learn how to customize the wording of outcomes in Check & Decide: 


  1. Navigate to Check & Decide in the Creditsafe platform 
  2. Choose the Configuration option on the left hand menu side 
  3. Select the Decision Model you want to view the configuration of, then click View Configuration
  4. The Current Decision Values will be shown on the right side of the Model Configuration box
  5. Click on the Outcome Values tab
  6. The Outcome Values will be available here. The first sub-section will show the automated decision outcomes, and the second sub-section captures the outcomes for manual reviews on referred decisions. 
  7. Click the green Edit button to unlock these for editing, click Confirm on the pop up 
  8. Customize your wordings and outcomes 
  9. Click Save
  10. Your updated values will shown in the Configuration tab