Please ensure that you review your current monitored records list in Compliance Search and cleanse these records of any data that is no longer needed, update any other records that require updating to ensure clean records are migrated only.
We advise all customers to cleanse any unwanted records from their worklist prior to the migration to ensure a clean transition. Any amendments made in KYC Protect will incur charges post migration.
For a step-by-step guide on how to clean your data, please view this article.
We recommend all users download their worklists and store this locally as a back up before 15th September 2025. This means that you will have an accurate copy of your migrating data should there be any issues during the migration, in addition to having the relevant information to hand should any auditors or regulators request this information.
To extract your work list, follow the below steps:
- Access Compliance Search
- Click on On-Going Monitor and select Business or Individual
- Locate your work list on the left of the screen
- Click the red Export to CSV button on the right
